MAN Truck & Bus obtains ISO 9001 certificate according to the new standard
MAN Truck & Bus (MTB), located in Kobbegem, is the Belgian importer of MAN trucks, buses and coaches. Since many years, innovation, reliability, dynamism, openness and customer focus are the core values. Therefore, the organization chose to upgrade the management system to the renewed requirements of ISO 9001:2015. In close cooperation with the consultants of De Putter & Co they added an important strategic chapter to the existing quality management system: the implementation of risk based thinking with attention to the most important core processes, the interaction with the environment in general and with the customers in particular. In addition, they created a framework for continuous optimization to the satisfaction of all stakeholders.
In preparation for the certification audit, the consultants of De Putter & Co conducted a profound internal audit with attention to the core processes, order & tidiness and quality. Then they proposed improvement opportunities.
Meanwhile MTB and their 5 subsidiaries renewed the ISO certificate and De Putter & Co started with the assistance to the independent MAN sales and service partners.
Customer: MAN Truck & Bus
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